- STORE REVIEWS
- PRODUCT REVIEWS
2008-06-11
5/5
"I've had an excellent experience with Kraft Music! I ordered a Kawai CE200 from Kraft in November 2007 and have been very pleased. Scott at Kraft was very helpful and promptly answered my email questions. I originally was looking at the MP8ii and Scott helped customize a package for me, and then I changed my mind, and he continued to be patient and helpful. Scott gave me the best price on the CE200 (and I checked prices everywhere). I ordered it around noon on a Friday and it arrived by noon on Tuesday in Texas! Delivery was fine, the delivery man forgot to call ahead, but he was apologetic and even was willing to bring the piano inside my house (though he did not have to since delivery was curbside). The piano had a minor issue (Kawai's quality control, not a Kraft issue) and Scott took care of it quickly.
I was hesitant to order a relatively expensive and large item over the internet, but was ultimately impressed with the personal, fast, and professional service I received from Kraft, especially from Scott. I highly recommend Kraft!"
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